Otero US Ruidoso, New Mexico

Otero Reviews

3.1 stars based on 7 reviews

Featured Comments:

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  Tom Garrett

  4.0

  I been banking there for a long time and still use my account there. I've borrowed money there and really have no complaints. I have been a fan of credit unions most of my life and will continue doing business with them. If I have an issue there, they will work with me to fix the situation. I am giving four star's only because no matter what you do, I believe there's always room for improvement. Stay healthy.....

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  Lylanna Trillo

  1.0

  I’ve banked with OFCU since I was working in high school and never had a problem even got my car financed through them. I’ve had car trouble the past 6 months and haven’t been able to drive my car at all. I did everything I could before resorting to a voluntary repo and when I finally did talk to someone about it they automatically went ahead and froze my account (which I was NEVER EVER told they would do in the process) and I wouldn’t have ever gotten that money back unless I cancelled the process. I would not recommend banking with people who just take YOUR HARD EARNED MONEY whenever they want.

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  Response from the owner

  I'm sorry about your car trouble. OFCU's collections department is available to help you with any questions or concerns in regards to your vehicle loan or the loan agreement you signed when you purchased your vehicle.

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  Matthew “Murr” Miranda

  3.0

  Really gets on my nerves that they can't stay open till 6:00 so anybody that works till 5:30 never can withdraw any money out of their account without using the ATM and if they have to withdraw more than $500 have to make multiple attempts to the ATM account that would be nice if they could be open till 6:00 like every other bank in town for us that still work until 5:30

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