Oxford Bank (Ortonville Branch) S Ortonville Rd, Ortonville, Michigan

Oxford Bank (Ortonville Branch) Reviews

2.8 stars based on 4 reviews

Featured Comments:

• C

  Chris Goll

  5.0

  I am a small business owner who has been impacted by the covid 19 business closure order. I previously did all of my business banking with a large bank I will not name here. After several weeks of trying to get a loan application in for the Cares Act (with no call back from my bank), I reached out to Oxford Bank. The experience was amazing. Within hours I was contacted by a real person who walked me through the process. Once my application was in, I was updated by email and phone (by an Executive of the bank no less) on a regular basis.....and within 2 days I received a loan approval!!! Thank you Oxford Bank. It's obvious you care about small business, your customers, and people in general. You have my full respect and appreciation. You also have a new loyal customer.

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  Response from the owner

  Hi Chris - We are so glad we were able to help you. Thanks for trusting us with your banking needs.

• c

  c c

  1.0

  Changed review to 1 star today because Oxford Bank needs huge improvements in customer service. Also why is it so complicated to change our address? I shouldn’t have to email someone three times in order to get this!

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  Response from the owner

  Hello “c c” - will you please allow us to help resolve this issue by emailing [email protected]

• Z

  Zac Clark

  1.0

  This place used to be amazing. Friendly staff who always took the time to help me. Recently it’s gone downhill. I don’t recognize anybody who works there and everybody is cold or has an attitude. Nobody wants to actually work, they seem annoyed when you come in and ask for help.

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  Response from the owner

  Hello Zac - We apologize that your experience was below par. Please call us to discuss.

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