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- PenFed Credit Union Blvd, S Walton Walker, Dallas
- Phone:
- +1 800-247-5626
- Website:
- https://www.penfed.org/
- Address:
- 3911 S Walton Walker Blvd, Dallas, TX 75236, United States
- Hours:
- Wednesday9AM–5PMCLOSE
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PenFed Credit Union Reviews
2.5 stars based on 59 reviews
Featured Comments:
L
Laura Lucas
5.0
I have received very good attention today from Miss Jennifer, with great patience and kindness she helped me and answered all my questions. I am very grateful for the treatment provided by her. Blessings. Thank you. Have a nice day.
v
varghese kc
1.0
Sent me a credit denial letter. I never asked for any credit approval from this place. I tried to contact this firm, nobody to answer my calls and get it to answering machine asking my full social security number and full name and birth year. Is it scam or knowingly degrading my credit. I saw 21 points down on my credit score for no apparent reason.
E
Erika Jackson
1.0
If I could give zero stars I would. I submitted a HELOC application online in late April. After receiving the initial approval it went into underwriting where i uploaded all the required information. I was told i would hear from someone if they needed additional information. I received no communication after that. I contacted Penfed by email and called several times to check in and left voicemail messages for Kyle Lowing, loan processor. Finally, yesterday I got a hold to someone in Home Loans Operations Care department and was told my application was canceled due to insignificant documentation. The online portal was my only point of contact and a request for additional information was not there and I NEVER received a phone call or an email requesting additional information. I asked if I can have something in writing regarding the loan application closure and he said it had been sent. I have received NOTHING! this has been the most frustrating experience! I KNOW they are lying about the letter and trying to contact me. I have no messages, no emails, nothing. I really hate that I have a credit inquiry because of this. I also asked to file a formal complaint and they told me I would be hearing from someone. Will the lies ever stop? Believe the bad reviews and avoid Penfed.
More reviews (56)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :9AM–5PM
- Thursday :9AM–5PM
- Friday :9AM–5PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–5PM
- Tuesday :9AM–5PM
FAQs
1. How to Get in Touch With PenFed Credit Union?
You may reach them by dialing this phone number +1 800-247-5626. Filling out their online form on their website can be helpful.3. How Can I Obtain a Loan at PenFed Credit Union?
You can apply online on their website. If you need online loans on the same day, you can reach on WeLoans for more information.5. What Happens If I Can't Repay My Loan?
The best course of action is to contact your lender if you think you might have difficulties making your payments on your loans. Your lender may either agree to modify your due date or permit you to skip payments for a few months.
2. Where Is PenFed Credit Union? How Can I Find It?
PenFed Credit Union is at 3911 S Walton Walker Blvd, Dallas, TX 75236, United States. You may use the map to discover the quickest route. You can find more similar loan stores here.4. Is PenFed Credit Union an Agency or a Lender?
PenFed Credit Union is a Credit union. However, WeLoans, as an online loan broker, can help you connect with more than 100+ lenders to get loans with no credit check.6. Is PenFed Credit Union Provide Bad Credit Loans?
Yes. But if you are looking for online loans for bad credit, WeLoans is a good option.