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- PenFed Credit Union Blvd, Chappie James, Washington
- Phone:
- +1 800-247-5626
- Website:
- https://www.penfed.org/
- Address:
- 191 Chappie James Blvd Building 4447, Washington, DC 20032, United States
- Hours:
- Wednesday9AM–4PMCLOSE
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PenFed Credit Union Reviews
4.0 stars based on 6 reviews
Featured Comments:
T
Teresa Boyd
5.0
PedFed services is professional and very helpful
L
Lisa Brown
1.0
They made a mistake when reversing a fraud charge at the same time they were converting from one accounting system to a new one. They put the charge back on my account and 6 months later I still cannot get anyone to actually fix it or that knows what happened to actually call me back. Their customer service reps are very low functioning and seem completely untrained. Always several transfers to someone else that I then have to re-verify with. They are a nightmare to deal with. Their banking system and mortgage/equity line system are now completely separate and don't talk to each other at all. In order to make a payment on my equity line I have to create an external payment account on their mortgage system. They also changed my equity line account number and are reporting both accounts as if I have 2 equity lines with them to the credit reporting agency. I have made multiple attempts to dispute this but to no avail. They say "it's right". They are completely incompetent.
Response from the owner
Thank you for taking your time to review Penfed Credit Union. We can assure you this is not the experience we wish to provide for our members. If you would like to discuss your experience in more detail, please contact [email protected]. Thank you.
M
M SF
2.0
Registration is unduly burdensome, they DO NOT list DOJ as fed employer, and dilatory approval process. Terrible bank.
Response from the owner
Hi, anyone is eligible to join PenFed! If you don't see your employer in the pre-filled list, choose "None of the above apply, but I would like to join PenFed." If you need assistance with an application in process, please contact us at PenFed.org/help.
More reviews (3)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :9AM–4PM
- Thursday :9AM–4PM
- Friday :9AM–4PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–4PM
- Tuesday :9AM–4PM
FAQs
1. How to Contact PenFed Credit Union?
Please Call +1 800-247-5626. You can fill in contact form on their site.3. How to Apply for a Loan at PenFed Credit Union?
You can check out on their website whenever you want to take loans.5. What if I Fail to Pay My Loan On Time?
You need to talk with your lender for negotiation before you commit a breach of contract if you can't repay the debt.
2. Where Can I Find out PenFed Credit Union?
191 Chappie James Blvd Building 4447, Washington, DC 20032, United States can be the address of PenFed Credit Union. You can find more nearby loan stores in District Of Columbia here.4. Does PenFed Credit Union Register as an Agency or a Lender?
PenFed Credit Union is a Credit union open for all kinds of loans. Besides, you can try WeLoans that will help you find the best lenders for your reference.6. Does PenFed Credit Union Accept People with Low Credit Scores?
Sure, feel free to contact them for more details before you make any decision.