Peoples State Bank Office of South Ottumwa Savings Bank S Main St, Albia, Iowa

Peoples State Bank Office of South Ottumwa Savings Bank Reviews

4.4 stars based on 5 reviews

Featured Comments:

• B

  Benny Rock

  5.0

  This is the best bank I’ve ever been to

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  Response from the owner

  Thank you. We appreciate your kind review. We are always looking for ways to provide the best customer service possible.

• R

  Rick Little

  5.0

  Super great people to work with. Been there alot of years. Thank you Katy for being so helpful

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  Response from the owner

  Thank you Rick for a great review. We sincerely appreciate your business.

• J

  Jacqueline Faye

  1.0

  Theresa setup my bank account wrong and my money was locked up two days later. When I called to speak to the women she was rude and continued to speak over me telling me she knows what she is doing and it’s not her fault. I asked her to stop talking over me because the upper management of her company is putting all the blame on her. She told me not to come to her branch to solve this issue and hung up on me. I was told she is the only one that can fix the problem and she had no concern and didn’t care at all! While opening my account she told me many personal things and even insulted the state I had just moved from. (NY) Even spoke out about Asians and other races in a hateful way! I would NOT recommend the branch or the company unless you want your money locked up, to be insulted, and just told it’s not they’re problem while being hung up on!

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  Response from the owner

  Hi Jacqueline, we do not have a Theresa that opens up new accounts. Please contact the Branch Manager of our Albia location at 641-932-7887 to resolve your issue. We value our customers and strive to resolve any issues regarding their account. Thank you.

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