PNC Bank W Bell Rd, Sun City, Arizona

PNC Bank Reviews

2.4 stars based on 16 reviews

Featured Comments:

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  chris cephus

  5.0

  Fast easy and bank teller was very friendly

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  Precision Roofing LLC

  1.0

  It is absolutely not ok the lack of care with helping customers find solutions to issues they're going through. I have been trying to log into online banking for over a month and they can't figure it out. I've waited on hold for hrs and hrs and when I get ahold of them they have no solution. The people at all the branches say call the 800 number. I have received temporary passwords in the mail that don't work. I spoke with their IT guy and he says somebody higher will reach out in 3 more biz days. Then that guy calls and says somebody else will reach out. It has gotten absolutely ridiculous. I just feel like they have no care to help their customers in need. I would absolutely 100% not recommend this bank.

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  Carrie Lewis

  1.0

  Absolutely awful! You are truly a number at this bank and management is the worst especially at this particular branch. Monica Vargas is a terrible manager to work for and I feel bad for the customers dealing with her. After working here several years I couldn’t take it anymore. It’s a shame they don’t replace her with someone who cares for the customers and will put their best interest in mind. HR was called multiple times on her yet nothing was done. I would definitely think twice before banking here unless they get rid of the trash!

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