PNC Bank South St, Chardon, Ohio

PNC Bank Reviews

4.0 stars based on 5 reviews

Featured Comments:

• S

  Stacey Sole

  5.0

  They are so friendly! Great group!

• B

  Brian Culotta

  1.0

  After applying for a HELOC online, I received zero communication from PNC about the status of the application. I called and was told to just wait another week it will go through. In the process of waiting, this PNC branch calls me to check up on everything. I have my mortgage through PNC and this was just a courtesy call to make sure everything was ok. Eric, the man on the phone, asks how everything was and was very nice. I mentioned everything with my mortgage is fine but still waiting to find out whats going on with my HELOC. Eric could not find anything in their system and blamed it on it being a different system than what they use. I hang up. Call the same number I called earlier and long story short, my application is gone. My credit was ran, every document E-signed and turned in but the application just vanished. Awesome. Zero communication strike one. Lost application strike two. I call Eric back and he suggests we come into the branch to get it straightened out. We schedule to come in. I get time off work to make the appointment and show up on time. Eric meets with us and tells us he had double booked his calendar on mistake and with an attitude explains he must take care of an existing client. Strike 3. Eric was unable to schedule an appointment at all for the remaining of the day. It was early. Strike 4. BYE! I'll take my business elsewhere.

• A

  Artemis Property

  5.0

  The staff at this branch have always been helpful and pleasant to work with. I keep both my business and my personal accounts here and don't mind if I have to run in to the bank because they're always friendly and cheerful.

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