PNC Bank Braddock Rd, Annandale, Virginia

PNC Bank Reviews

2.8 stars based on 21 reviews

Featured Comments:

• E

  Edward Guzmab

  5.0

  10 for Amy the chines lady , good atenttion

• L

  L Z

  1.0

  It is very upset with the service, I never seen a bank manager like her, so rudely and impatient, today I went to the bank, ask them to help me about auto loan statement, the early auto loan set up with car dealer, after month, the lady work in PNC tell me , if I open account in PNC , my car loan the interest from 1.82% became 1.5%, I was happy to get lower payments, then I open account with her , but today I discovered they only give a month payment was right, rest months payment was go back old payment which is high interest , I ask the lady manager to help me resolve the problem, she give me excuse, it’s different department , ask me to do by myself, I just want ask PNC bank , are you cheating the customer? that time the banker ask customer open account, give the lower interest, right now interest go up again, the bank manager support be help customer to contact PNC auto loan department ， no any manager like her ask customer to do by themselves. .

• V

  Vivian Cao

  1.0

  They really do not care about people's safety or privacy information at this bank location. An employee here released my bank statements/account info without my permission. That person was not on the account, making it a privacy breach. there is absolutely no reason why someone can just walk in and request someone else's bank account info/statements and get it without any issues. I reported the employee but nothing was done. I also at one point had my credit card info stolen. I went to this bank for some assistance, and the employee blamed it on me saying that I made the purchase without remembering, and that it was not possible for a credit card to be stolen, and refused to issue me a new card. I was then forced to pay for a purchase from a thief, and someone out there still has my credit card info.

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