PNC Bank N Water St, Decatur, Illinois

PNC Bank Reviews

2.6 stars based on 9 reviews

Featured Comments:

• A

  ABM

  5.0

  Thinking about closing my accounts. I like PNC , but on the weekends, the ATM is always out of cash. Also, i get a credit card offer in the mail from PNC, only to be denied. So why did i even get sent this? I have a credit score of almost 800 . Why did i get denied? I dont need your card anyways. The reward program is laughable.

• A

  Arber Emroski

  1.0

  Today, I went to get a certified check for one amount and make a deposit for another amount. I arrived at the drive through at 9 am. I explained to one teller what I wanted. Another teller came and wrote me a cashiers check for the amount I was trying to deposit and disregarded the type of check I asked for and the amount I asked the check to be made. Mistakes happen. They then made me wait 15 minutes to listen to what I had actually requested, and just told me there’s other customers. I asked for my money back so I could leave because I had to be at work at 930. They made me wait another 15 minutes to get my money back, didn’t make the deposit, didn’t get the certified check I needed, was late to work. Terrible service. Update: needed a wire transfer, took 30 mins just to get service.

• J

  Jonathon Tish

  4.0

  Love my bank. The team here knows me and my wife by sight, ask personal intriguing questions about us and the kids and dogs and interact with us, weather we are at the window or the counter like we are family. Even the loan officers inside are upfront and helpful and open to all my questions, when I have them. I have only had a couple small hiccups, that the staff has willingly and quickly taken care of. The only single drawback I have is the drive through lanes feel very tight, even in my Dodge Dakota 1/4 ton. I wont even try to go through with my golf cart trailer hooked up, because I can not guarantee that I would safely fit.

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