Popular Bank Delancey St, New York, New York

Popular Bank Reviews

3.3 stars based on 4 reviews

Featured Comments:

• H

  Heather Nichols

  5.0

  I love this bank. And the branch on Delancey st has the most helpful staff. And I was able to open my account with my SS card and my EBT card. Wich was wonderful for me as I was starting over from scratch and at that time I needed a safe place to keep my money. I hope to stay with Banco Popular forever.

• M

  Maria Ceballos

  1.0

  Went you trying to god to the bank to open the door you can't open it because went you out the card to open the doors it doesn't work

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  Response from the owner

  Hi there Maria, we are very sorry to hear about your experience. For security purposes and to protect your personal information, please send us an email to [email protected] with your full name, phone number and more details about your experience. In the meantime, you may also call our Customer Care Center at 1-800-377-0800 for immediate assistance. Thank you.

• H

  Honey Roldan

  3.0

  I feel they are wrong about obligating someone to use the atm card every month or they will terminate it card by blocking it automatic. That is ridiculous. No one must use their card mandatory monthly in order to keep it active. I have never heard of such thing in my life. And I deal with many Banks all over the states.

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  Response from the owner

  Hi Honey, we are sorry to hear about your recent experience with us. Please know that we take our customer service very seriously and want to investigate this matter further. Would you mind sending us an email at [email protected] with your full name, date and time of incident so we can follow up with the branch team to ensure a better customer experience in the future?

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