Regions Bank Keller Pkwy, Keller, Texas

Regions Bank Reviews

2.3 stars based on 22 reviews

Featured Comments:

• m

  michael v

  5.0

  Greg & Jeanne are great! They always go above and beyond to help me out.

• G

  Gary Felts

  1.0

  15 year customer here. Had to close out account after very bad service surrounding opening a teenager savings account. 7 in person trips and it still was not setup correctly. Eventually the branch manager informed us they do not have teen accounts!!?? Regions never returned the fees they charged on the account. If they don't offer this kind of account, why did the staff open it for us? Even after closing all of our accounts, we received several calls about the accounts as if they were open. I'm not sure anyone down here knows what they are doing.

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  Response from the owner

  We're sorry to hear that this was your experience. Our team would like to review these concerns. Please send over an email with your phone number to [email protected]. We'll make sure to get in touch. -Ana

• D

  David Drain

  1.0

  As you can see by the other ratings, you do not want to bank here. I opened an account upon receiving a special offer. I held up my end of the deal but they did not honor it based on a technicality. Now I have to keep the account open for six months. I thought I’d try this bank out. I discovered I do not want to bank here!

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  Response from the owner

  Hello, David. Your review is very important to us! We’d like to investigate more on this activity and see how we can further assist. Please connect with us via email at [email protected] to share more, we’ll make sure to engage and respond as soon as we can. - Hector

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