Regions Bank Long Prairie Rd, Flower Mound, Texas

Regions Bank Reviews

2.7 stars based on 12 reviews

Featured Comments:

• M

  Murray Stacy

  5.0

  Honestly, I was not looking forward to visiting this bank based on all the poor reviews. HOWEVER, my experience was really good. Like most banks at the moment, they have a scaled-down staff. But I was promptly and courteously greeted when I walked into the bank. And even though my account is based at a Louisiana branch of Regions, they were more than happy to help me with my issue. Tyler Hale (the Branch Manager) was super nice and competent. I would not hesitate to return to this bank, nor would I hesitate to recommend it.

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  Response from the owner

  Hello, Murray. Your review and experience are very important to us! We certainly appreciate the kind words you have shared in result of your visit. If we can further help you or if you have questions, please email us at [email protected] to share more. We’ll be happy to engage and reply to you as soon as we can. - Hector

• B

  Big Mike

  1.0

  I work for someone who just made this account for this bank. Not a fan. They do not seem to want to help like most small banks. My other store who is with them. Went to get money from them. They only had 3500 in the whole bank. Who has a bank with no money in it??????? Stay away. DATCU is who I bank with. Much better customer Service oriented.

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  Response from the owner

  We're sorry for any trouble you have had. Our team is happy to chat with you. Please send over an email to [email protected] if we can further chat. -Ana

• P

  Pamela McNames

  1.0

  This is one of the worst 😭 banks. Have them 500.00 to open new account on June 28 Closed account on July 9 for no apparent reason When I called customer service on July 12 they said" they have the right to do that. Dealt with Wells Fargo for over 30 years Never had a problem like that. No wonder they have no business. Still never received my 500.00 on July 29 after Tyler Helm bank manager said.It would be at my residence by 5 pm. If a bank is keeping my money how many others are they keeping. Basically I have lost my money and Regions fill they have done nothing wrong . Hopefully I can get some results from BBB and lawsuit

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  Response from the owner

  Hi, Pamela. We'd like to review your account to see how we can help. If you send over your phone number to [email protected], we'll call you. -Tyler

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