Regions Bank St Charles Ave, New Orleans, Louisiana

Regions Bank Reviews

2.6 stars based on 9 reviews

Featured Comments:

• R

  Roddrick Haney

  5.0

  Although the bank was operating under less than normal conditions, I was able to accomplish everything I needed to do through the drive through. The employees were very efficient and I was able to get my cashiers check with no problem because normally you have to go inside the bank for that particular service.

• N

  Nathan Chapman

  2.0

  For small businesses, they have maddeningly frustrating policies. For example, with me live on the phone along with my company CFO, they make me repeat all the info my CFO says since I'm the signatory and she's not. That's just silly - and a waste of time. I can give you many more examples, such as being sent to the wrong department repeatedly with very long wait times. Trust me, this is not just one bad experience - this type of thing happens again and again.

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  Response from the owner

  Hello, Nathan. Thank you for bringing this to our attention, we know how important it is to have an effortless experience when requesting assistance. If you’d like to share more details on these experiences please send us an email at [email protected]. We’ll be glad to respond as soon as we can. - Hector

• C

  Claudia Lesage

  1.0

  Very bad costumer service The st charles branch never answers the phone actually let me correct that none of the branches answer I called 4 locations no answer

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  Response from the owner

  Providing our customers great customer service is one of our main priorities, so we are sorry to hear that this is your impression of us. If our team can assist you, please send us an email with your phone number to [email protected]. We're happy to reach out. -Ana

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