Regions Bank Main St, Destin, Florida

Regions Bank Reviews

2.6 stars based on 7 reviews

Featured Comments:

• R

  Russell Fife

  5.0

  I recently opened a business account and could not be more pleased. Great people, many locations.

• J

  Joshua Smith

  1.0

  I’m a former employee of this branch. I’ve been in banking for 10 years and I have NEVER been treated so poorly by management. Besides her own unethical behavior towards staff she also is extremely unprofessional towards customers. The manager is very prejudice. She often referred to Jamaican customers as “Jammie’s”, and would skip thru building their profiles for account openings because “they don’t really matter”. She called another manager a “heffer” in front of staff. The staffing at this location is bone thin because of her. What was once a flourishing branch with a full teller line and platform, is now down to three employees who are scrambling for help. Associates who has been there for years left after this manager took over. I’d question if this is the branch you’d like to apply and work for, or run business through. Go down the street to Grand Blvd or Kelly Plantation.

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  Response from the owner

  Hello, Joshua. Thank you for bringing this to our attention, and we are so sorry if you received treatment that was unsatisfactory. We’ve made certain to escalate this incident to the appropriate channels. If you wish to share more please connect with us via email at [email protected]. We’ll be glad to respond as soon as we can. - Hector

• J

  Justin Ellis

  1.0

  Went to deposit some cash and 3 of the bills were torn (still intact, just torn). The teller said they were no good and would not take them. I asked her what am I supposed to do with them? I want to deposit my money! The bank teller looked at me and said “you might just have to call these a loss”. Once she said that, I told her to close my account. The bank manager then came to the window and asked why I was closing the account. She also chose not to accept my bills and said “you’re closing the account because we won’t take the torn bills….” I did just that, I closed my account and opened a new one at the bank down the street who had no problem taking all of the bills.

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  Response from the owner

  Hi, Justin. We'd like to learn more about your experience. If you send us an email to [email protected], we'll call you. -Tyler

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