Regions Bank North Fwy, Houston, Texas

Regions Bank Reviews

3.5 stars based on 15 reviews

Featured Comments:

• Y

  Yane Medina

  5.0

  Very kind I love this bench Young Abdon does everything to help you is a super employee Thank you

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  Response from the owner

  We're very happy to hear that you had a great visit! We hope to see you soon! -Ana

• S

  S Cooper-Franks

  1.0

  If I could rate as lower I would. The inexperience of the personnel at this location definately questions my business relationship. The manager, Christian Williams and personnel, Marlene Cruz were very inexperienced in processing my request. I should have known when I walked into the branch and recognized a disgruntle customer in a wheelchair that I wouldn't get the service that a banking customer should recieve. In that, I simply mean to ensure the customer has the best experience that is within a represenative ability, stellar customer service and efficent. None of which I received at this branch. It was more hand holding, excuses and no accountability. I have, however, filed a formal complaint with the Federal Reserve and I am confident they handle the lack of accountability this branch display. Additionally, I've let my business partners, family and friends know to NOT extend any business or services with this institution for fear of failure, lack of experience and no oversight.

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  Response from the owner

  We're sorry to hear that you feel this way after your visit. Our team would like to make sure we have these details documented. If we can chat, please send us an email with your phone number to [email protected]. -Ana

• B

  Be Great Be successful

  1.0

  If I could give them ZERO STARS I WOULD. The African American Branch manager is a true definition of a Oreo. Shes very unprofessional, miserable, and clearly has no man at home! Using her authority against others to make .herself feel superior. She wasn't lived properly ever!! She closed my account because I read her her rights. She disrespected me first then played victim. Typical bitter black scorned black woman

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  Response from the owner

  Hello, JuJu. We are so sorry you experienced this treatment with your visit. Your relationship is very important to us, and we want to treat it as such. We listen to your feedback and will document this accordingly. If we can be of any assistance, you can email us at [email protected], and we’ll make sure to connect with you. – Hector

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