Regions Bank San Felipe St, Houston, Texas

Regions Bank Reviews

2.5 stars based on 19 reviews

Featured Comments:

• P

  Peter Clarke

  5.0

  I have been banking at this branch for a couple years and they are always very accommodating, patient, and friendly with my transactions!

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  Response from the owner

  This is great feedback to hear, Peter! Please stop by if you ever need us again! -Tyler

• M

  Majid Siddiqui

  1.0

  Automated teller Machine doesn't work so cant really deposit anything, the whole branch has 2 people work at 3 in the afternoon, been waiting for the past 23 mins and still waiting.

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  Response from the owner

  Hi, Majid. We're sorry to hear of your extended wait time. If you send us the issue you had with the ATM to [email protected], we'd like to have this passed along. -Tyler

• G

  Glenn Stenzel

  1.0

  This is the worst bank I have ever had the experience of dealing with. You open a checking account, they close it if you let your balance go to zero, they then hold your deposit for 10 days because they closed your account because you let your balance go to zero. Not negative but 0. Who gives them the right to play God and close your account just because you live paycheck to paycheck and you let your balance go to zero. Then they send you a email stating your payroll check is being held because there is confidential information that they have that says the check will not be paid. What kind of powerful God do they think they are? Your life and family depends on you for food and to pay bills. But there are people in the regions bank system that believe they have the right to keep your money even though they get confirmation from the bank where you got your payroll check. Why do they feel they can play with your money and your well-being. The most disappointing banking industry. Do not use regions bank for any business or other services. Totally a disgusting bank.

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  Response from the owner

  Hello, Glenn. Thank you for bringing this to our attention. We understand how crucial it is to have an effortless experience when using our banking services. Our team will make certain to forward this incident to the appropriate team and if we can be of assistance, please email us at [email protected]. We’ll be glad to respond as soon as we can. - Hector

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