Regions Bank Louetta Rd, Spring, Texas

Regions Bank Reviews

2.8 stars based on 27 reviews

Featured Comments:

• S

  Shakiyah White

  5.0

  Everyone’s always so bubbly when I walk into this location, no matter the time of day.. whenever I have an issue it gets taken care of without hesitation.. I’ve tried other branches but this location by far is the best..

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  Response from the owner

  We enjoy hearing these kind words,Shakiyah! We hope you come back and see us! -Ana

• A

  Andrea Bresnahan

  1.0

  I was a Region's client for years until I experienced fraud on my account. Regions was negligent in the way they dealt with this fraud. I was having repeated fraudulent charges from xfinity mobile. I am not an xfinity mobile client. While Regions cancelled the debit card that was compromised, they did not put a block on my actual account to prevent further fraud so everytime they issued me a new card, the person who hacked me continued to charge my account. The third time this occurred, one of the Regions employees actually had to audacity to accuse me of making these fraud charges saying it was rather suspicious that the charges kept occuring. I did not appreciate this at all. Of they had done their job properly, the charges would have stopped. I have closed my account and switched banks. As I was closing my account. I was told that my account had not been properly marked/handled as a fraud issue. Very disappointing as I was a Region's client for over a decade. I expected more from my bank. I have had ZERO issues with fraud at my new bank.

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  Response from the owner

  We'd like to apologize for any trouble you have had. We're sorry to hear that you are no longer with us. If our team can ever assist you, please send over an email to [email protected]. -Ana

• C

  Carlos Torrens

  1.0

  I had a bad time because of the treatment of the teller that attended me today. I went to cash a Western Union money order and what I received were questions such as what nationality I am (seeing my license is from Texas and I am American) and what I wanted the money for. This is not resolved with an “I'm sorry.”.

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  Response from the owner

  Our apologies for any frustration this may have caused. We definitely hear your concerns and appreciate your feedback. We've We have forwarded your concerns to the appropriate channel. To further discuss feel free to email us at [email protected]. -Trish

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