Regions Bank Franklin Rd, Brentwood, Tennessee

Regions Bank Reviews

2.9 stars based on 11 reviews

Featured Comments:

• H

  Hoss Mousavi

  5.0

  All the employees are great .Specially Phillip.

• C

  C Adcock

  1.0

  Regions Brentwood on Franklin road turned down my my son when he wanted to open up a bank account bc he didn’t have an appointment. No one was even in the bank. All employees s were just sitting there. Complete lazinesss. We will be taking all of our accounts elsewhere.

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  Response from the owner

  We're sorry to hear that this was your experience when visiting your local branch. Our team would like to further chat with you. Please send us an email with your phone number to [email protected]. -Ana

• M

  Mark Loftis

  1.0

  Really bad experience. I have been a customer of this branch for about 30 years and they today refused to notarize a straightforward document for me because the other party to the document (whose signature also needed to be notarized in addition to mine) was not technically a "Regions customer". Technically they are sticking to their policy (and I get it) but practically it just makes long time customers like me left shaking my head. It is crazy that my bank could not accommodate a very simple request on that kind of narrow technicality. So big fail on customer service for this branch. I went to another branch and they were more than glad to accommodate.

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  Response from the owner

  Our apologies for any frustrations this may have caused. We definitely hear your concerns and appreciate you sharing your feedback and experience with us. We've made sure to pass it along to the appropriate channels. -Trish

More reviews (8)