Regions Bank Lake Underhill Rd, Orlando, Florida

Regions Bank Reviews

3.2 stars based on 14 reviews

Featured Comments:

• D

  Derrick McQuern

  4.0

  Not sure why everone complains about depositing checks, it is indeed free with Mobile and I have never had issues with services or fees. The guidelines are clear and pretty standard for accounts. Fiscal responsibility by people is probably more prominent issue.

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  Response from the owner

  Hello, Derrick. We certainly appreciate the time you took to share this positive experience and feedback. If our team can be of help in the future, please let us know via email at [email protected]. We’ll be happy to engage and reply as soon as we can. - Hector

• L

  Longwood

  1.0

  My Credit Card with Regions is set up autopay to pay from external checking with another bank. But Regions keeps turning off autopay, so I incurred late charges and then took a hit (only late mark I have) on my credit report. That dropped my credit scored 80 points because their banking software is Antiquated junk. The new interface may look better, but is still old designed software running in the background. I was told from their customer service this happens when a credit card number changes, like a lost card. Auto-pay is turned off with no email or calls to let me know I need to turn it back on. My other credit cards with auto-pay have no problem keeping auto-pay turned on, even if the card number changes. They are out to scam you into thinking the credit card account is current. I didn't know I was taking late charges. Only way I found out was my other credit cards were notifying my of my credit report that took a late payment and I had to go find this out myself. Do not get a Regions Credit Card, only if you already bank with Regions checking should you try. Now I am in dispute to fix my credit report. And even now I tried to pay the balance of this credit card 5 days ago so I can stop using this credit card, and the payment is showing red and is not going through. So I have to drive to a bank location and make sure the payment is made there.

• E

  Experience By Kee

  1.0

  Anytime you call this bank EVERY single teller seems to THRIVE off attempting to tell they can’t help you. Always very negative and I DREAD ever having to call them. I usually use the Lake Underhill Regions bank. I feel like they should get all new tellers who have taken a class in customer service. Everyone here is so RUDE

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  Response from the owner

  Hello, there. This isn’t the customer service we want you to expect from us, and we apologize if you have been treated rudely. We certainly appreciate your feedback and will forward this to the appropriate channels. If we can be of assistance, please email us at [email protected]. –Hector

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