Regions Bank Nw 7th St, Miami, Florida

Regions Bank Reviews

2.3 stars based on 14 reviews

Featured Comments:

• D

  DANELIA M

  1.0

  No merece ninguna estrella porque todas las veces que he ido a depositar me he encotrado con la mala disposicion de la que me recibe el deposito. Muy grosera, y con un lenguaje poco profesional ("la pila de pesos"). Necesitan entrenamiento, sobre todo para tratar con los clientes. El banco es lento y pequeño y si además de eso hay que lidiar con personas que no tienen modales ni ganas de trabajar, me hace pensar que debería cerrar la cuenta de mi negocio y abrir en otro.

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  Response from the owner

  Hello, Daniela. Your feedback and experience are very important to us! We’re so sorry for the negative treatment and service you received while visiting our branch location, this certainly isn’t the type of customer service we want you to expect from us. If we can better serve you and document your experience properly, please email us at [email protected]. We’ll be happy to respond and engage as soon as we can. - Hector

• A

  Antonella Montes

  1.0

  It is supposed that if I have the money in the bank it is so that it is safe, not so that the same bank ROBBES me. Tremendous bad experience, I tried to make a deposit to my account through this ATM (trick) and it swallowed it without further ado, this money never reached my account, nor did it give me a receipt. After a month of insisting with the bank, making two claims and calling the police, they finally credited me with a part of the money, it was $1,575, but in the end they only returned $1,423. They stole $152, my time, extra transportation money and a month without being able to use my money. I have found many reviews on different sites of people in the same situation with this bank. That apparently these ATMs are intentionally rigged, after that the count is done manually every 15 days by two people (said by the branch manager himself). You will imagine the rest.

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  Response from the owner

  Hello, Antonella. Your review and experience are very important to us! We’re so sorry for the outage you experienced while trying to perform a deposit at the ATM. We’ll make sure to have this experience documented properly and forwarded to the appropriate channels. If we can better serve you, please email us at [email protected] to share more. Our team will be happy to engage and reply as soon as we can. - Hector

• D

  Daly Maamer

  1.0

  Joke, needs to shut down, period horrible service no management, sad story about customer service

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  Response from the owner

  We don't like hearing that you feel this way. Our goal is to provide our customers the best customer service experience. If we can speak with you, please send us an email to [email protected]. -Ana

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