Regions Bank Nolensville Pike, Brentwood, Tennessee

Regions Bank Reviews

4.1 stars based on 10 reviews

Featured Comments:

• K

  Karen Castro

  5.0

  We had such great experience with the service provided by Connor. Customer representatives like him is what makes us keep banking with you. Thanks Connor :)

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  Response from the owner

  We're happy to hear that you had a great visit! We hope to keep delivering our great customer service. -Ana

• A

  Ali Farhangi

  1.0

  Inconsistent customer service. Kaitlin Jones was not friendly at all and hanged up on me when I nicely asked her questions about documents i had signed and they lost it. Very rude and unprofessional!! When I asked her to talk to the Branch Manager, She said she was the branch manager and I did find out that she is just a supervisor. Very disappointing!!!

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  Response from the owner

  Hello, Ali. Your review and experience are very important to us! We’re so sorry to hear about the negative treatment and service you received while contacting us. This certainly isn’t the type of service we want you to expect from us. We’ll make sure to have this documented properly and forwarded to the appropriate teams. If you wish to share more or need help, please email us at [email protected]. We’ll be happy to engage with you and respond as soon as we can. – Hector

• N

  Nic M

  3.0

  Helpful when you can talk with them. But they never answer the phone

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  Response from the owner

  We're sorry to hear that this was your experience when contacting us. Our team is happy to take a look at these concerns and have them documented. Please send us your phone number in an email to [email protected] and we'll call you. -Ana

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