Regions Bank Main St, Chipley, Florida

Regions Bank Reviews

2.3 stars based on 12 reviews

Featured Comments:

• S

  Susanna Curlett

  5.0

  Mrs Chelsea Russ was very attentive to all my needs, they treat you like family, never had a better banking experience.

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  Response from the owner

  Our goal is to provide the best customer service experience! We're pleased to hear this feedback after your visit, Susanna! We hope to see you again. -Ana

• G

  G.W. Cooper

  1.0

  My business has dealt with this bank since it opened, long before my time. I've personally dealt with it for over three years and been pleased with it all that time. Until the last few weeks. I love Jessica, Bonnie, and Mary, they're super sweet. But, the new late 30-something blonde working the window, since around the end of January, is rude and condescending. She's been openly disrespectful and hostile to me and several of my employees. She's very uncooperative when we have an issue and need numbers verified. She refuses to count deposits when we think we might have an issue, and if one comes up, she doesn't notify us until we pick up the deposit slips the next day. And, that's another thing. Since when don't the deposits get counted? I need those numbers the same day. It is IMPOSSIBLE for me to deposit before your first drop box access of the day, and I won't get any numbers if I deposit after that because you're closed by the time you're done with the second. I NEED those numbers SAME DAY. My corporation specifically PAYS for the service of having our loose deposits counted and verified by professionals, same day. If that can't be done then we have an issue.

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  Response from the owner

  We don't want you to have a negative experience at any of our locations. If you send us your phone number to [email protected], we'll call you to learn more. -Tyler

• R

  Randy Faulkner

  1.0

  Most of the employees are very friendly and helpful. I had a small issue the bank manager Ashley with her rude obnoxious behavior turned it into me closing my account and moving 3 more over to peoples bank then I’ll be back to regions to close those 3. During our discussion Ashley let me know she had just opened 6 business accounts that day and seemed like mine didn’t matter. Hope she wasn’t exaggerating because I’m not about the 4 accounts I’m closing. Do yourself a favor if you bank in Chipley at regions and check out better options at the peoples bank in front of Walmart. They want your business.

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  Response from the owner

  We'd like to apologize for the visit you had at your local branch, Randy. Our team has made sure to document these details and send them up to the appropriate team to review. If you have any questions, please feel free to email us at [email protected]. -Ana

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