Regions Bank N Bell Blvd, Cedar Park, Texas

Regions Bank Reviews

1.9 stars based on 17 reviews

Featured Comments:

• A

  Ashley H

  5.0

  Yolanda did an awesome job! Great experience :)

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  Response from the owner

  We are so happy that, Yolanda, could help! We hope to see you again.😊 -Ana

• C

  Carla Kirkwood

  1.0

  I’m not one that normally give reviews because I want to give people the benefit of the doubt. Everyone has a bad day…but after having my business account with this bank for over 18 years, the lack of customer service is ridiculous. I think “someone” needs to remember whose money they have.

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  Response from the owner

  Hey, Carla. We don't want you to feel this way. Our team would like to further discuss your experience. Please send us an email to [email protected]. We'll make sure to get in touch. -Ana

• J

  Jasmine Eddington

  1.0

  I’m currently in the lobby waiting. I have a cashiers check I’m trying to cash. I’ve cashed previously at another regions location with out any issues or weird looks. This Teller has been annoyed since I asked to cash it. Asking if I’ve tried to cash it at another bank.. as if that’s not a service this bank offers. She Had to call someone else to get help with it (which is not a problem). The problem is, she’s clearly not happy with having to cash this check. She’s telling everyone how long the wait will be and apologizing to everyone for the wait. Except me.. she hasn’t once apologized for the wait. When she found out how much it would be to get the check cashed she looked shocked when I said it wasn’t a problem. As if she was hoping I would just say “oh that’s too much I’ll leave”. She hasn’t gave me an update on what’s taking the process so long. I don’t know if it’s because of how I’m dressed on my off day, or what but it’s a very demeaning vibe here. And looking at the other reviews I should have went to another bank. The overall customer experience was definitely not friendly. Update: She eventually said thank you for your patience.

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  Response from the owner

  We're sorry to hear that this was your experience when visiting your local branch, Jasmine. Our team is happy to take a look at these concerns and have them documented. Please send us your phone number in an email to [email protected] and we'll make sure to reach out. -Ana

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