Regions Bank Via Dellagio Way, Orlando, Florida

Regions Bank Reviews

2.6 stars based on 12 reviews

Featured Comments:

• J

  J Kim

  5.0

  Edward Higgins is a gem. What a nice office thank you so much for being so kind and and helpful.

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  Response from the owner

  We're happy to hear that Edward was a big help! We hope to see you again! -Ana

• K

  Kevin Hanna

  1.0

  Regions Bank proves the cliched literary conventions of a financial institution. This company's telephone and computerized virtual banking options are so byzantine, contradictory, and flawed that even the local branch employees bemoan the interminable hold times and unhelpfulness. And speaking of the local branch, the manager at this location seemingly graduated Class of December 23rd from the Scrooge School of Business at Mr Potter's Bedford Falls University. Rarely have I encountered someone so willfully determined to provide anti-customer service, a person who offered answers that proved inaccurate or irreconcilable with reality, or a person who informed me that the bank's fees and actions are inherent in a for profit business and then asked me why I came to do business with this bank in the first place. The implication seemed to be that I should have expected Regions Bank to be modeled after the very worst style of business behavior and accountability. If you have ever wanted to exist inside a narrative that would make Upton Sinclair shake his head for being too unbelievably anti-humanity, this is the bank for you. All others should take their money and run far, far away. ***UPDATE JUNE 22, 2022*** I contacted Regions per their response to my review. ASK REGIONS proved just as unresponsive and unhelpful as the local branch, failing to provide callback numbers to voicemail messages, failing to clarify and confirm the status of previous formal complaints. The first reply from them to my email took a week; I'm still waiting for a reply on my query on the previous five months of complaints. If I could I'd deduct one star and make this a zero star review.

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  Response from the owner

  Oh, no! We don't like hearing that this is your impression of us. If you would like to further discuss these concerns, please send over an email to [email protected]. -Ana

• R

  Ryan Canuso

  1.0

  Complete and udder disappointment. The people working here are inexperienced and a complete wast of time. I went in to get approved for a car loan, not only did they butcher the application, but destroyed my credit. They were terrible at explaining anything and seemed confused themselves. Do yourself a favor and stay away from this branch.

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  Response from the owner

  We're sorry to hear this was your experience during your visit. We'd be glad to learn more to document your concerns. To further discuss feel free to email us at [email protected]. -Trish

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