Regions Bank La Belle Chasse, Louisiana

Regions Bank Reviews

3.1 stars based on 8 reviews

Featured Comments:

• K

  Kyle Ladanyi

  5.0

  Great banking. They are always friendly and very helpful

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  Response from the owner

  We're happy to hear that you have had a great visit! We hope to see you again! -Ana

• v

  vanessa ragas

  1.0

  My elderly Uncle and I went into Regions Bank in Belle Chasse, La to get some money out the bank. Because he withdrew a large amount, the manager of the bank had a problem with him. She asked him to stand up so she can see him, mind you he is in a wheelchair. He’s a Disabled Veteran who can no longer walk due to age and health. She treated him as if he had no right asking for his money. The next time we went in to withdraw another large amount she really went livid. She called the Port Sulphur branch manager to inform her he was doing too much activity on his account. I have never known a bank to have a problem with you withdrawing money from your account as long as you have the money there. I as well as my Uncle have never been so appalled by her behavior. How can an employee think they have that much right over someone’s account. Then she tried to use the excuse she was trying to protect him. Then I became insulted, I have been in charge of my Uncle’s affairs for quite sometime. Not only at the bank but through the VA Administration. I too am a Disabled Veteran. We served our country and because of the color of our skin we still don’t warrant respect after all these years. When is enough enough, when will people realize we have just as much rights as any other person who is not my color to get respect. I reported this several times to the company which until this date we have not received or heard from anyone from the Corporate Office. So I’m taking that as it doesn’t matter because we’re black.

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  Response from the owner

  Hi, Vanessa. We have made sure to have this matter forwarded to our Complaints team during our most recent conversation. We take this matter very seriously and will be sure to look into this. -Tyler

• R

  Randy Baughman

  5.0

  A great place to do your banking! I went in and I was already in a bad mood from my previous experience with the other regions branch on hey 23 and Terry Parkway. The people in the Hwy 23 branch in Belle Chase were really great, they calmed me down after greeting me at the door with a smile. She directed me to a teller that was really friendly and knowledgeable about what she was doing. I would definitely recommend this branch for business.

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  Response from the owner

  So happy to hear about your great customer service experience. We appreciate you taking the time to share with us! 💚

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