Regions Bank Satellite Blvd, Duluth, Georgia

Regions Bank Reviews

2.2 stars based on 26 reviews

Featured Comments:

• D

  Desmond Atkins

  5.0

  Clarice is always pleasant, helpful and resourceful. Any time I'm in branch or give her a call she provides great customer service. Chris is also great and amazing at communicating while helping or if you're waiting around.

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  Response from the owner

  We appriciate you taking the time to share this feedback with us! We hope to keep serving you this great customer service experience! Enjoy your Tuesday! -Ana

• J

  Jonathan Leachman

  1.0

  terrible service. couldnt even attempt to try and access my account but another branch was. staff needs to be replaced!!!!

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  Response from the owner

  We don't want this to be your impression of us. We have forwarded your concerns to the appropriate channel. To further discuss feel free to email us at [email protected]. -Trish

• B

  B Starr

  1.0

  The worst banking experience (repeatedly) I've ever engaged. I've been a long-time business and personal account holder with Regions...how long...back when they were Union Planter's. I deposit $40k+ monthly (in checks) and every time I'm met with suspicion and holds each time. I would say it's because I'm a minority, but so are the manager and other trolls (i.e., tellers). Maybe it's just their policy you say??? Except I've never had issues at the Suwanee, new Gravel Springs location, or even a Natchez MS location recently. It's something inherently wrong when I must travel, inconveniently, to a different location due to your badly trained staff, who has no concept of customer service. This has been a problem for years, but today resulted in this review after one of the cringe-looking trolls told my wife to "go to another location" after she requested to speak with the manager. Unacceptable!!! I or my family or business should not have to be inconvenienced due to your ignorance and trifling expectations of what my checking acct balances should reflect...all assumptions considered. Do better!!!

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  Response from the owner

  Hello. Your review and experience are very important to us! We’re so sorry for the unsatisfactory service you have received during your visit. Please connect with us via email at [email protected] to share more. Our team will make sure to engage and try to assist as best as we can. - Hector

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