Regions Bank N Lecanto Hwy, Beverly Hills, Florida

Regions Bank Reviews

2.5 stars based on 20 reviews

Featured Comments:

• E

  El Yoni

  5.0

  Good customer service and speed. Very happy with their cervisio, even though I speak very little English, they did everything possible to understand me and help me with what I needed. Thank you

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  Response from the owner

  Thank you for taking the time to share the details from your visit with us! We hope to provide all our customers this great customer service experience. We hope you have a great day! -Ana

• J

  Joy Sloan

  1.0

  Run ....run as fast as you can away from this bank. I had so many issues with this bank even down to the day I tried to close out my accounts. Which didn't happen since they tried to debit a LOC payment from me putting my checking account into a negative account. Funny thing is the LOC was paid off in March. The Beverly Hills location has 5 office people sitting and 1 teller working both window and drive through. People was tired of waiting in line and left...this has happened many time when I've been there....not just once. If there was a 0 rating that's what I would have picked!

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  Response from the owner

  We have made sure to notify our Complaints team regarding this feedback, Joy. If we can help with anything, please send us an email to [email protected]. -Tyler

• S

  Sloan Wulf

  1.0

  Would give 0 stars if I could, this branch is by far the worst bank I've ever been to. I've seen dozens of people walk out, including myself when it takes more than 30 minutes just to get help are only 2 customers in the bank. They've made countless mistakes like depositing my money in another persons account and they will just straight up lie to customers. We took out a loan, paid it off, and the employee assured us it would stop autopaying since it was paid off. Nope it still kept pulling the money for a loan that owed $0. It took multiple visits to get that fixed or so we thought. After months of the loan being paid off and the autopay being stopped they tried to pull out another payment as we were closing the account and that prevented us from closing it. Use any other bank, this branch is so mis-managed and most of the employees don't even know what they are doing. I'm surprised they are still open for business, we will be filing complaints with the federal reserve.

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  Response from the owner

  Hello, Sloan. Your review and feedback are very important to us! We’re so sorry for the wait time you have come to experience when visiting our branch location. If our team can better serve you, please connect with us via email at [email protected]. Our team will be happy to engage with you and respond as soon as we can. - Hector

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