Republic Finance Stone Mountain Hwy, Stone Mountain, Georgia

Republic Finance Reviews

2.5 stars based on 10 reviews

Featured Comments:

• D

  Deborah Scott

  5.0

  Excellent customer service. Very professional loan company. Keep up the good work

• C

  Cornelius Kealoha

  2.0

  I applied online and received a call from Heidi, Heidi took all the necessary information and I uploaded the necessary document. Heidi stated that she would get back to me and let me know what can be done, this was last week, I have not received a call back at all. I called today and I was told that Heidi would call me back and no call back. Heidi not calling me back is probably doing me a favor by not getting locked into a high APR loan, though I needed it for educational purposes. So Thank you!! I guess if you dont qualify, there is no need to provide customer service in the form of a literal two minute phone call. The two stars are for saving me strife with a heavy APR, the other three blank stars are for not having the decency to pick up a phone and return a call. Please destroy my application and financial document and please take me off your mailing list. Thank you!! R/

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  Response from the owner

  Uh oh Cornelius, sounds like something went wrong here. I bet we can get things back on track, or at least apologize over the phone. We would like the opportunity to speak with you to better address your concerns. Please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact. Thanks!

• D

  Doug B

  3.0

  I would have given this location 5 stars when I initially got my loan. The gentleman I was working with was fantastic. I wish I remembered his name. There is a new lady there that is the perfect example of annoying and too aggressive for sales. She doesn't listen to the concerns of the client and talks over you. To add insult to injury, she tries to sell you on a loan by telling me that I get a whopping $25 referral fee when I start a new loan for my wife or refer a new client. $25 is not going to make me jump up and refer anyone to you. Anyway, I have a plan to rebuild positive credit for my wife. Essentially, the same thing I did for my credit which jumped 50 points in 3 months. I WILL be doing the same thing with my wife's credit, however, I doubt I will return to this location because of the interaction I have recently had with this associate. I think her name starts with an M. I don't know. Either way, my experience and review has changed with this location.

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  Response from the owner

  Hey Doug, sounds like you had a bad time, and we're really sorry about that. We would like the opportunity to speak with you to better address your concerns. Please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact. Thanks!

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