Rocky Mountain Mortgage Company Country Club Rd, Santa Teresa, New Mexico

Rocky Mountain Mortgage Company Reviews

3.9 stars based on 4 reviews

Featured Comments:

• A

  ADAM H

  5.0

  I had a very positive experience with RMMC. My loan officer explained the process to me clearly, which was important because it was my first time getting a mortgage. The process was a lot faster than I expected and when it was all said and done, they were ready with the money before our expected closing date. I saw the other Google review on this company and I don’t understand what their issue was (and I really don’t care). I got a great interest rate (and I did shop around) and the service I received was top notch! Another thing, this is a local small business and that meant a lot to me, but then again, I like to support local business and I guess that doesn’t mean anything to some people. Anyway, I highly recommend RMMC for any kind of mortgage financing needs you may have. The application process was simple, I was able to apply online and the people I worked with were true professionals.

• J

  Jess H

  2.0

  It's been quiet difficult dealing with this company. Hard to reach the proper person. And here we are February 6th with no tax documents. It's like you have to be REALLY RUDE to get their rude behinds to even pay you any mind. Now if my mortgage was late, that would be a problem right? 🙄🙄🙄

• r

  rd brown

  2.0

  Gloria who handles the tax portion of the loans is rude and unprofessional. We have our mortgage loan with Rocky Mountain and had a question for her, however, she seemed bothered and was extremely rude even after letting her know she was being unprofessional.

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  Response from the owner

  Thank you for your feedback. We are sorry to hear about your experience. It is our goal to provide the best customer service for all of our clients, before and after closing on their mortgage loan. We are constantly working to better ourselves and our process, and will definitely address the issue and make adjustments as soon as possible. Thank you for the opportunity to help you with your mortgage needs.

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