San Diego County Credit Union Operations Center Sequence Dr, San Diego, California

San Diego County Credit Union Operations Center Reviews

1.8 stars based on 25 reviews

Featured Comments:

• C

  Cooper Rey

  5.0

  Honestly will never go back to commercial banking.

• M

  Magi Mejorado

  1.0

  Contacted them b/c I couldn't withdraw from a partner ATM and they told me it was a problem with my chip, while I was literally using my chip to make a purchase at Vons. They sent me a replacement and said my card use wouldn't be interrupted, it was. Fast forward to today, when I went back to that ATM and again I could not withdraw. Called them and they tried to gaslight me once again by saying it was my card's chip. They then told me the terminal couldn't read my chip. I asked if they could reach out to the partner branch to address issue in chip communication and they said they don't do that. Seems weird that a bank that works with another bank can't actually talk to them. Too many issue for me.

• L

  Lisa Chavez

  1.0

  It's a relief to know that I'm not the only one whose credit score was damaged due to their practices (because I don't feel so alone, but terrible to know that this is common). I had chosen this bank to stay loyal to local credit unions. In return, I got terrible communication: no communication of an issue going on with my account, and they ended up charging off my account on a $30 deficit with no notice (even though I could've easily paid this off). It has taken years for me to rebuild my credit score due to their practices. Also, I was never able to get a hold of a live person to resolve this issue. Unfortunately, when this happened, I had moved out of San Diego, and I couldn't get anyone over the phone to talk over this issue. Thanks SDCCU for your practices. Your lack of communication has affected my buying power over the past few years. Truly a bank NOT for the people.

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