Scott Credit Union IL Waterloo, Illinois

Scott Credit Union Reviews

2.5 stars based on 12 reviews

Featured Comments:

• J

  Jeff Giesegh

  5.0

  Easy way to get vehicle decals.

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  Response from the owner

  Thank you, Jeff!

• S

  Stephanie H

  1.0

  Years ago opening a bank account at the credit union was the way to go …. But after 3,000 dollars in fees in the past year … it is not …… I’m a single mom and started struggling financially this year and throwing 27 dollars at the air each time I was trying to do the right thing and pay my bills… making it impossible to catch up … yes you have the option to request refunds for the fees but only so much… I’ve prob only got less than 300 of the 3000 back through direct requests through the babk and attempts to have a company negotiate with them … but most negotiations have been denied as I really need the money instead of throwing it in the air at nothing especially since yyou can go somewhere else and not get nsf’s …. Also disappointed that they got rid of the easy pay loans bcz that leaves no options for people like me who may need a low interest loan . I requested a phone call per the messaging system bcz the day I requested it in regards to blocking charges that a company accidentally processed …. I was working and when your working you don’t have time to check emails/ app messaging systems in additions to regular calls and texts if you even can check your regular calls and texts bcz some people can’t at work ….. instead of the requested phone call I got a response stating I need to call my local branch …. Now it’s too late I have another 53 dollars in nsf fees … which I prob won’t get back …53 dollars is 80 percent of the bill I’m trying to pay and now I have to try to collect that money in time before I have to pay even more for that bill bcz of late fees … that will prob be added … frustrating I had the money but instead of putting it towards my debt it was spent on purely nothing resulting in me being further behind on all my bills …. I’m leaving Scott credit union bcz I can’t spend three thousand dollars on nothing …..?that’s money I could pay off a good chunk of my debt …. Money I could spend on my son …. To put food on the table …. To put toward charity but instead of being spent to do better it’s just lost in space …. I will not allow a bank to steal anymore of my financial freedom …. A bank should be financially supportive …. Never in my life have I had to worry about my account going into the negative struggling at times to put food on the table and pay my bills…. Time to save thousands and move on from this bank

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  Response from the owner

  Hello Stephanie. We would like to apologize for the frustration you are experiencing. If you could send your preferred contact info to [email protected], we will have a member of management contact you.

• K

  Kevin Miles

  1.0

  Avoid this bank at all cost!!! They will manipulate bank transaction to get most fee possible. They screwed up royally when another SCU user cashed our check successfully, only to reprocess the check few days later causing NSF and removing the money from that customer account when the cash was already given to them and the check cleared. Accounting department was so baffled at this and admit they screwed up. We are done with this bank.

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  Response from the owner

  Hi Kevin. We are very sorry we earned a 2 star review and would like to apologize for the frustration you are experiencing. If you could send your preferred contact info to [email protected], we will have a member of management contact you.

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