SouthState Bank Atlanta Rd, Smyrna, Georgia

SouthState Bank Reviews

3.4 stars based on 10 reviews

Featured Comments:

• L

  L. K.

  5.0

  My experience with CenterState has been great, and if their tellers follow procedure and that is not acceptable to some account holders, don't ask for cash, use your checks, or a credit card for your purchases. I love my teller and their Bank officials. Always treated well🖖

  ---

  Response from the owner

  Thank you for sharing your experience!

• A

  Alex MacArthur

  1.0

  Horrible customer service since their purchase of centerstate. Can't access my estatements for my business for the third time now and no one can figure this out. Spoke three different people who all had transfer me due to inexperience with how to fix my online statement. Last spoke to a Indian lady who couldn't speak good English and was absolutely no help and hung up on me. Take your money elsewhere

  ---

  Response from the owner

  Thanks for reaching out, Alex. We apologize for this experience, and would be happy to have a banker reach out directly to you to help. Please email your contact number to [email protected].

• J

  Jennifer Lowther

  1.0

  This bank is the absolute worst bank I have ever been with. Like other posts are spot on I have had to take off work just so I can go to the bank and make a deposit. The ATM is always down I'm unable to transfer money from one account to another through my app. I am unfortunately stuck because of my mortgage with this Bank and I'm currently looking for other options because this is ridiculous.

  ---

  Response from the owner

  Jennifer, I am so sorry to hear about your experience with us. We understand how difficult and inconvenient it can be when the ATM is not working properly and our app is not allowing you to make transfers. We would like an opportunity to help you and to understand in more detail so we can resolve any issues you are experiencing. We have forwarded this review to your local branch management at the Atlanta Road Branch in Smyrna, GA, and they are awaiting your call at 770-436-4567. If you would like management to contact you instead, please call 855-863-2265 or email us your contact information by visiting our website.

More reviews (7)