SouthState Bank Lee Rd, Winter Park, Florida

SouthState Bank Reviews

2.5 stars based on 11 reviews

Featured Comments:

• S

  Sparks Hope

  5.0

  Great bank. Extremely secure.thank you to Maureen in Lake Mary for helping to set everything up with ease ❤️

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  Response from the owner

  Thank you Tammy. We appreciate you.

• D

  David Slick

  1.0

  Multiple late notices although we are set up for mortgage auto pay. Insurance premium has been purchased although documentation of insurance has been approved in writing several times. Zero accountability or even accessibility. Customer service agents work from home with the TV blaring and completely unprepared and/or trained to answer simple questions. Our jumbo mortgage is a joke….management wise.

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  Response from the owner

  We appreciate you bringing this to our attention, David. If you'd like to discuss your mortgage payment further, please email [email protected] so we can connect you directly to a banker.

• s

  shawon paige

  1.0

  TODAY WAS NOT A GOOD CUSTOMER SERVICE EXPERIENCE. WHAT HAS HAPPENED WHEN BUSINESS ES/CORPORATION Lie or try to Bully you in opening a Bank account. When I already have one else where. When YOU Open a Business bank account how will the people you are doing business with be treated. First they said the person could not verify the check ,then you don't have enough funds to cover it,and sense you close the lobby non bank account holders can' t receive over $1000 in the drive thru. POOR CUSTOMER SERVICE. NO I WOULD NEVER OPEN A ACCOUNT.

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  Response from the owner

  Shawon, we are sorry to hear about your experience at the Winter Park branch. We have shared this review with the local management and would like to learn more about your experience so we can address what you have described. Please email us by visiting our website at https://www.centerstatebank.com/contact-us/, and a team member will reach out.

More reviews (8)