SPIRE Credit Union - Edgar Archer Administrative Offices Larpenteur Ave W Falcon Heights, Minnesota

SPIRE Credit Union - Edgar Archer Administrative Offices Reviews

2.8 stars based on 8 reviews

Featured Comments:

• A

  Adam Rozeske

  5.0

  Shelby L was a great help through the whole process of refinancing loans. Also helping with numbers on a whole bunch of cars that I sent her, couldn’t ask for better service!

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  Response from the owner

  Thanks for the 5 stars, Adam! We are so happy to hear Shelby was able to assist you with your loans. Thank you for being a SPIRE member!

• J

  Jasonia Martin

  1.0

  I experienced the worst issues ever trying to establish new services at this branch . I hope I never have to cross their path again the worst customer service I have ever experience came down to this bank twice to set up a account and basically have been turned away not to mention due to gas prices it’s very upsetting that the people who work for this company doesn’t want to be accommodating to the public to bring business or get business I gave them less than one star on there lack of sympathy or willingness to be for the community

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  Response from the owner

  Jasonia: We apologize for any inconvenience you've experienced. The SPIRE Edgar Archer Administrative Offices in Falcon Heights do not provide branch services as it is SPIRE's administrative building. However, SPIRE Roseville (1880 Perimeter Drive, Roseville, MN 55113) is only a few minutes away and provides full branch services, such as opening a new account. We recommend setting up an appointment prior to arriving by going to https://myspire.as.me/roseville. Thank you for your feedback and we look forward to serving you!

• T

  Tatika Williams

  1.0

  I have been with Spire nearly 4 years and I have NEVER been with a finance institution so unwilling to help me as a member. I’ve applied for loans (consolidated, auto, home, personal) for reasons that change each time as I’ve fixed the reasons of previous denials! This includes a loan to fix the damaged THEY caused by not reinstating my bill pay I had to call them, after my score dropped 105 points! STILL I got my score back up but I drive for a living and got into an accident WITHOUT any income I knew that soon my account would go negative so I applied for a loan AGAIN, this time not enough time as being self employed so I called and corrected that I’ve been self employed over 5 years, STILL A NO! As I thought would happen my bill pay is suspended because my account is negative! Spire CLAIMS to be there for their members but I’ve even referred my mom and son, and they TOO have had resistance from Spire!

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  Response from the owner

  Tatika: We apologize for any inconvenience you've experienced. The branch manager is aware of this situation and will be contacting you. Because this is a public forum, we advise that you avoid posting any personal information that could be a security risk for your accounts. Thank you for your feedback and for being a SPIRE member.

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