State Employees’ Credit Union Poplar Tent Rd, Concord, North Carolina

State Employees’ Credit Union Reviews

3.7 stars based on 16 reviews

Featured Comments:

• A

  Amy Smith

  5.0

  For two years SECU has helped me with a mess of issues. I travel for work, my IDs are rarely up to date, I often have out of state paper checks and on and on. Every time I have an "issue", the tellers are so nice. They are knowledgeable and know policy so they can help me, or help me help myself. Things were so hectic during covid and getting documents, they always helped. Never made me feel as stupid (as I was) or problematic. I made a mistake using a diff prominent cu for my primary monies. SECU even helped me fix the errors THAT other place caused. Being new to Charlotte, I opened 3 bank accounts. You never know a good bank until you've had quirky situations. I've been able to see firsthand how SECU is superior to the others I'm now closing. I referred nearly all my coworkers. Many got better home and auto rates and even tell me abt benefits I didn't know of. I'd just like to share this is a good place... no glitz and big commercials or "stadiums", but professional, reliable and accurate in accounting... employees are kind. Who gets that anymore?

• C

  Crystal Barnhardt

  1.0

  Went yesterday to get a paper with my information on it for my job so my checks would officially be direct deposit. Asked the woman if my husband brought my check up here after he got off work if I would have my check today!!! She told me yes! Wake up this morning and it hasn’t cleared to my bank! Called customer service and was informed I wouldn’t have my money until Tuesday! I was lied too and the woman looked and acted like she couldn’t stand her job. When I walked in I didn’t know where to go and nobody welcomed me or asked if I needed any help, had to figure that out on my on. I’ve been to a couple others State Employee and the one on Popular Tent isn’t in my liking. I live literally live right behind them and rather drive farther to another branch!

• S

  St B

  5.0

  Always clean areas (parking & throughout the inside), very welcoming once you step through the doors. Seem to have enough tellers to suit the time of day, haven't ever waited too long to conduct business. We enjoy banking here, especially since they've opened this new location a few years back.

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