Sunrise Banks Como Ave, St Paul, Minnesota

Sunrise Banks Reviews

3.7 stars based on 8 reviews

Featured Comments:

• B

  Burton Collins

  5.0

  This rating is for the como branch..AMEN Burton. I have been a customer since 2015 and found a great banker who is familiar with people off-color..AMEN now a Good Great banker is moving on.This organization will not be the same Sunrise banks needed diversity.

• A

  Ashley I

  1.0

  After running into some issues at my bank trying to cash my payroll check I was told to take it to the issuing bank to have it cashed hassled free which was Sunrise Banks. So, I went thinking there would be no issues upon arriving the female employee stated the following: it shouldn’t be a problem, that there wouldn’t be a fee, and that all she had to do was talk to her manager to clear the transaction. After returning from clearing the transaction with her manager, she had a totally different stance and said she couldn’t cash it without a proper explanation from anyone. After repeatedly asking for a proper explanation, she proceeded to repeat, “I just can’t cash it and asked me to leave” almost as if I was trying to cash a fraudulent check. After verifying with my job no one from Sunrise Banks ever reached out to verify the check with them and was also confused as to why they refused to cash a check they issued. Being a person of color who has been working at the same company for the last 7-8 years, I’ve never had this problem considering I almost always have direct deposit but because I switched direct deposit information I had to receive a paper check. Finally, I ended up having to go back to my bank and have it deposited just to have a 7 day hold on it, and to have my bank tell me that I was probably racially profiled.

• L

  Leif

  2.0

  $3 ATM free for a "neighborhood" bank is ridiculous.

More reviews (5)