Sunrise Banks Blaisdell Ave, Minneapolis, Minnesota

Sunrise Banks Reviews

3.7 stars based on 12 reviews

Featured Comments:

• J

  Jamila Hakam

  5.0

  I've been a customer at Sunrise since 2017. I absolutely love walking into my branch. The Sunrise team members greet you with a smile and treat you like you're their most important customer! They're not only courteous, but highly efficient and knowledgeable, too. I also love that Sunrise is a B Corporation, giving back to and nurturing this community. I highly recommend Sunrise to anyone in the Twin Cities looking for a new bank!

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  Michelle Vietor

  1.0

  I had issues from the start. First, after opening and funding a checking account online, I never received a debit card. I waited well over a week. I had to go to the physical location to get one. Then I go to deposit a check so I can pick up some quarters. The credit union I use typically allows for the first $200 of any check deposited to be available immediately, so I expected to get at least my $10 in quarters when depositing a $500 check. Nope. Nothing available until the next business day, which for me was a work day. I had to wait 3 days to get the quarters I needed for laundry due to their hours and my work hours. And if that wasn't bad enough, I tried to add my credit union account for transfers, which turned into OVER A MONTH of back-and-forth with "Digital Operations" trying to figure out why my micro deposit verification did not work. They eventually insisted on me calling them, when I work generally the same hours they accept calls, and refused to fix anything via Secure Messaging in the app. Why even HAVE secure messaging if it's not secure enough to do business over?! I finally closed the account this week. What a waste of my time that all was. I wanted to like this bank, their community support was encouraging, but their actual service was awful.

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  Natanya Schnyer

  4.0

  I'm not a member at this bank, but I've gone here a few times to get quarters. It's one of the only places I've found that will do that with little hassle.

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