Synovus Bank Hwy Conyers, Georgia

Synovus Bank Reviews

3.6 stars based on 6 reviews

Featured Comments:

• K

  K. Sayles

  5.0

  Recently visited this branch to open up a local checking account as all of my personal accounts are back home. Walked in, was met by a lovely Jamaican woman (it's a shame that I've forgotten her name), explained what I was wanting to do and provided very pleasant chit-chat until Jasmyne came and got me. Jasmyne spent a decent chunk of time talking with me, getting to know a little about me as well as what my current banking needs were. It was one of the most pleasant interactions that I've had with a banking professional in a long time. Her focus wasn't on attempting to sell me anything, but truly wanting to learn what I needed/wanted and how Synovus might be able to assist. Although this is still a new account, I'm envisioning that this is the start of a very positive relationship with Synovus. Ms. Mendes, thank you for your impeccable customer service and your purpose driven interaction. I see continued success in EVERYTHING you think, say, do, and touch.

• H

  Harold Smith

  1.0

  Terrible service Black Teller with Jamaican accent is so very rude..I will never do business in that bank again..

• K

  Katherine Freeman

  3.0

  I have not had any bad experiences with the local branch. They are friendly and always call me by name. My issue with Synovus is their fraud department doesn't do their job. When my account was hacked, they act like it's my fault and cancelled my ATM card. Even though the case was closed, and everything has been validated, they still will not give me back my card, making it impossible to pay my bills. They finished their report in 45 days but 6 months later, still no card. Maybe it's time for a new bank.

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