Taleris Credit Union Broadview Rd, Seven Hills, Ohio

Taleris Credit Union Reviews

1.7 stars based on 8 reviews

Featured Comments:

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  Nick Hammerschmidt

  5.0

  I have had good luck with this CU. I have refinanced 2 vehicles here directly after some challenging credit issues and both times Susan and Kristen were available to help.

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  Response from the owner

  Nick, Thank you so much for your kind words! We do try diligently to put the needs of our members first and provide them with quality service. Thank you for being a member!

• I

  Ian

  2.0

  I’ve been a member for years without issue. I’ve had to call the loan department twice in the last 3 weeks and unfortunately talked to the same rude person each time, who wasn’t very respectful and didn’t seem to appreciate my business. After both those experiences and looking at other reviews I’m starting to have second thoughts.

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  Response from the owner

  Ian... I am sorry you had a negative experience. Our primary goal is always to make sure our members have a positive experience and their financial needs are met. I would like to make sure your issues are addressed. Can you please give us a call so we can discuss this further? We are, like everyone else right now, very short handed, so please be patient with us. Thank you.

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  wendy grant

  1.0

  Been with them Roughly since 2009 no loyalty and no communication. JUST FEE AFTER FEE . NO EXPLANATION NO NOTICE . NO MORE. TIME FOR A CHANGE. I have a limit and know how many times can use my card. I try real hard to NEVER USE MY PIN # BECAUSE I KNOW I WILL BE CHARGED A FEE. I BEING CHARGED A FEE FOR AMOUNTS, WALMART,GIANT EAGLE& NOW BATH & BODY WORKS. I am running out of places to shop and use my card WITHOUT BEING HIT WITH A FEE.

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  Response from the owner

  Ms. Grant, We appreciate your comments. It is my understanding you already spoke with a manager at Taleris and she is working on getting you an answer to your issue. Additionally, regarding notices and communication, we do post notices on our website and in our blog regarding issues that affect our members. We also have all of our fees, forms and disclosures easily accessible on the main landing page of our website. We also have numerous ways for members to reach out to us with issues, comments, questions or concerns. I am sorry that you had a negative experience, and I am sure that your issue will be resolved quickly. Best of luck to you.

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