TAPCO Credit Union 112th St, Tacoma, Washington

TAPCO Credit Union Reviews

3.3 stars based on 28 reviews

Featured Comments:

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  Lisa Goodwin

  5.0

  Love Tapco credit Union they helped my family out tremendously when we needed it! One particular gentleman Joseph in Account solutions he's always been so respectful and helpful Thank you Joseph for being so Awesome!! They are all Amazing employees!!

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  Response from the owner

  Thank you for the review, Lisa! TAPCO staff strides in helping every member and we appreciate you sharing your experience.

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  Phil Carder

  1.0

  Today I walked in the canyon branch and was totally caught off gaurd. There are flags everywhere and they are not american ones. My family has been banking with Tapco for over 70 years. I have always seen them as a trusted and profesional institution. Totally unprofessional mixing politics with business. I am not confident there agenda is to protect my money and offer solid banking products anymore...take your money and run!

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  Response from the owner

  Phil, thank you for the review. TAPCO branches are celebrating Tacoma & Pierce County Pride Month and have small flags available for members to take as part of the celebration. TAPCO supports inclusiveness in the community and with our staff. Please give us a call at 253.565.9895 if we can answer any further questions for you.

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  Craig Perkins

  1.0

  Have Always Had Good Experiences w/Tapco Till Now. Member of CUs for Over 40 yrs & Internet/Finance Manager for Car Stores for Over 22yrs. I Was Helping a Tapco Customer w/an Auto Trade-In. A Few Days Later I Got a Call From "JOSH" in Tapco's Loan Payment Dept. He Seemed To Have a Chip on His Shoulder & a BAD Attitude Right From the Word Go. It Only Took a Couple Minutes To See He Had Over Stepped & Was Way Out of His Depth. The More He Spoke, The More Unprofessional He Proved To Be. On Top of Showing He Truly Had Absolutely No Idea What He Was Talking About. After Hundreds Of Credit Union Interactions Over The Years I Have Never Been Motivated To Leave One a Bad Review Till Now. After Calling & Speaking w/Tapco Management They Will Figure Out That He Is Either In The Wrong Business or an Issue w/Training. As Someone Who Has Managed Many Employees over the Years. My Question For An Employee Like This Is Always: What Will He Do To Embarrass Us Next Time?

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  Response from the owner

  Thank you for bringing this to our attention. We take great pride in offering exceptional service and apologize that we fell short in your interactions with us.

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