TCU N Meridian St, Indianapolis, Indiana

TCU Reviews

3.7 stars based on 13 reviews

Featured Comments:

• J

  James White Jr

  5.0

  First and Foremost, I think from employing tremendous personnel such as Mr McKay, Mrs Jones and of Course, Former Branch Manager, T-Mac. I have only positive and inspiring compliments to this North Meridian Branch because my Banking Concerns are answered. Always.

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  Response from the owner

  Hello, James! Thank you for your kind words. We are truly grateful that you took the time to share your experience, and for calling out those who have provided you with great service. We'll be sure to share your comments with them. Have a great day!

• S

  Sarah B

  1.0

  Loan error resulted in my credit score being docked by over 85 points. Had it corrected by spending hours on dispute submissions. Went into the branch to get a lien release since they keep sending my documents to the wrong address and I haven’t received my title for a loan I paid off LAST YEAR. The workers here are very sweet. But the credit union as an entity is absolutely dreadful and I implore anyone to avoid doing business with them at any cost.

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  Response from the owner

  Hello, Sarah. We're very concerned about the experience you had. A member of our Management Team would like to connect with you about it. If you're inclined to do so, please call the Meridian Street branch at 317-926-1526 and ask for the Branch Manager. Thank you!

• S

  Sheena Hendricks

  1.0

  I have been a member with Teachers Credit since 2007 and I am NOT satisfied at all… My original account has been closed due to someone trying to due fraudulent activity in my account and I had to beg a whole new account number which ok I get it but then I have to suffer from a bad person doing that and have a security blocking for account and the manager from teachers credit Union said well over 6 months ago that it would be logged in 6 months which never has happened Then today I called about my account and I had concerns and questions and the lady Angie from the Median St. location made me feel uncomfortable and I felt like she didn’t allow me to finish and kept interrupting me while I was talking and it was in a sarcastic and catty mannerism which made me feel so small. It is not what you say to people it is how you say it and it is the holidays so it made me feel even worse but I think it is time I open a new account some place else where I am welcomed and wanted I also do not feel like Teachers Credit Union helps members with building a line of credit or maybe it is just the poor communication and customer service I have received… I am one disappointed and not satisfied member… oh and it takes forever each and every time I have ever called to even talk to an associate person and calling non stop… maybe my voice will be heard through this review. ~Sheena~

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  Response from the owner

  Hello, Sheena. We are certainly sorry when our level of service fails to meet our members' (or our own) expectations. My understanding is that Theresa from our Member Services Team has since reached out to you in an effort to make things right for you. We hope we were able to come to a resolution that worked for you, and will always strive to ensure we meet your needs the first time around. Have a Happy New Year!

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