TD Bank Portland Sq, Portland, Maine

TD Bank Reviews

2.0 stars based on 8 reviews

Featured Comments:

• A

  Alex

  5.0

  What we need is a nice green lollipop right, come to this bank they'll fix you up. They follow procedures and guidelines to do your banking right and professionally. I wouldn't ask for anything better from bank.

• V

  Victoria S

  5.0

  Everyone was so nice and helpful. Easy to see a notary, clearly taking covid guidelines seriously.

• T

  The Dragon Of Hatred

  1.0

  First off I need to say this branch is not bad, if management is not taking care of you. Their regular employees are fantastic, answer questions with real answers not the stock answers, "sorry I cant cash your check" I respond nicely, "I understand that's ok. I know you technically cant cash my PAYROLL check because it's drawn from a separate bank. I'm going to go my normal location. Can I have my check back please?" Then I get the stock response "it's against our policy sir no location will." With a, IM THE BOSS, tone. Not mean but authorive. She asked if ive ever cashed one of my payroll checks with td, I explained all the time and I've only run into the issue with a branch I am new to OR a new manager started there. (Note, the branches I go to often I now am recognized by management and they vouch for me so I get my PAYROLL CHECK THAT IS PRINTED WITH THE COMPANY NAME AND EMBLEM ON IT FROM A DIFFERENT BANK CASHED EVERY SINGLE TIME.) The reason I'm giving this lady a bad review is because one of managers explained, "when someone doesn't cash your check or tells you the stock answer of, we can only do 100 now and the check will clear in about 3 buisness days, they are either brand new or being plain lazy. You can look at the account, look at the most recently cashed checks on your account and see you have had them cashed in their entirety for the past few years and never has the check bounced. I'm sorry you have ever encountered this issue." Long story short..... Make a company policy that is enforced at all branches, either cash peoples checks or only do the 100 now rest later thing. Dont give a customer that pays you to hold on to their money an attitude when he can literally walk 2 blocks away to a bank that DOES NOT MAKE YOU PAY FOR AN ACCOUNT AND WILL CASH YOUR CHECK THEN SAY THANK YOU IN THE END! once again, thank god you have good employees working there by but damn change the management......hire from within and not from elsewhere. P.s. No human enjoys that lobby or the 2 teller system. NO ONE. Check the other comments complaining as well. As well about management

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