TD Bank Pines Blvd, Pembroke Pines, Florida

TD Bank Reviews

3.1 stars based on 33 reviews

Featured Comments:

• E

  Eleuterio Almanzar

  5.0

  Excellent service by Nidia and Noel!

• J

  Joseph Lopez

  1.0

  Been with td for years.. came into the bank and was told by Jacqueline that I couldn't deposit it my check (which ive been waiting over a month to cash. She said she seen this before and couldn't do anything. Called td and said they'd have no problem spoke to the assistant manager which can't remember his name and he told me the same thing BUT instead of shoeing me away he explained and told me his policy but still gave a solution! Jacqueline you have no idea what people are going through and it matters to them even if you don't care. It would also be smart not to arguing in front of clients about who's taking the next client. Reading through the comments this isn't a first for you. I'd work on your customer experience because of our business you have a job. You're also located near 5 other banks on the same street and a chase next door. I know for a fact that this experience was a one off because again never in my years have I dealt with someone so rude and unprofessional. I will avoid this branch at all cost and drive the extra couple of miles. Td is a wonderful bank just not this one.

• M

  Miss Liz

  1.0

  Yen was nice to take me in at first and verify all my info. Then he made me go to jaqueline who was rude. I am dealing with the bank who has had me on hold forever and then she tells me if I want I can leave and come back. The bank is empty. All the other employees have no one. Why are you rushing me. You can wait. I have to be dealing with BOA trying to get back rewards I lost when I closed my account. And I’m already in a bad mood. Yen was nice but she was awful.

More reviews (30)