TD Bank E Fordham Rd, Bronx, New York

TD Bank Reviews

2.6 stars based on 73 reviews

Featured Comments:

• C

  Charlene Jones

  5.0

  Great service, although during Covid there is a wait it’s done fairly & in order. Customer service representatives very knowledgeable.

• J

  Jasmine Brown

  1.0

  Absolute worst customer service. I walked in early on 5/27/22 with an issue. I feel as though I was purposely meant to wait super long because they didn't even want to deal with it. The desk person tried to help. Said she was unable. She was polite. But I asked to speak to a manager, the manager and her demeanor was absolutely disgusting! The lack of care was insane. I never felt so disregarded in my entire life. I was robbed. Had my entire purse stolen. Which is the reason I was having an issue at all. To be a victim and then to go in for help, and be turned down in such a manner. I work 7 days a week, all off my direct deposits go into that account. I don't even have money for groceries or to replace the documents they are asking me for. I strongly considered closing my account! And I have been with them for as long as I can remember. TD has always been my bank. By the time I got back to the car I was almost in tears. Then I thought about the pleasant experiences that I have had in other branches in Manhattan. I don't know if it's a location thing, that they think they can just treat people like that. But I will absolutely never return to this branch again! Worst experience ever!

• T

  Tesean Green

  3.0

  customer service is HORRIBLE & most of the staff are unprofessional. The parking lot are full with vehicles that aren't bank customers. TD bank doesn't enforce no security in their parking lot. Even the handicap parking space are being occupied by a taxi driver(s).

More reviews (70)