TD Bank College St, Asheville, North Carolina

TD Bank Reviews

3.1 stars based on 11 reviews

Featured Comments:

• J

  Javier Baez Armenta

  5.0

  I love this bank forever. The service is excellent. People is very friendly and polite. My vehicle was towed away once from my parking spot.

• P

  Pixie Ghibs

  2.0

  I've had my account for years with TB Bank. My account switched from a student account to an account that needs a minimum of 100dollars a day in my bank. I wasnt aware that there were two other account types. The lady just assigned this one to me. The maintenance fee is $15 for that. They have two other accounts that have $5 or $4 maintenance fees. Kristine failed to give me this information today when I called requesting more info on my account and what I could do about the $15 fee. I just started a new job, waiting for my first paycheck. the maintenance fee has been screwing me up for a few months now. She hung up on me twice instead of informing me about the other kinds of accounts they offer. Instead she implied I'm stupid for not realizing the maintenance fee happens the same day every month. Its very upsetting when i dont receive the good customer service (I'd imagine) youd want your employees using. Ive never had an issue like this before, im a loyal customer and Kristine makes me question if I should keep yall as my bank. Isnt it her job to help inform me of other services your company offers?

• T

  Travis Queen

  1.0

  Closed my accounts months ago, billpays still being sent out. Personally Covered $200 in nsf fees for the other party. Spoke to td today because yet another check was sent on that closed account and have been directed to a 3rd party. For a company that bills themselves as the world's most convient bank it's laughable. Nothing convienet about td bank, they can't even do their own billpay, limited atms that are frequently down and now this. Do yourself a favor and stay away.

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