TD Bank Trumbull St, Hartford, Connecticut

TD Bank Reviews

3.4 stars based on 20 reviews

Featured Comments:

• O

  Opinionated One

  5.0

  Gabby! If I could give more than 5-stars to this TD Bank Downtown Hartford location based solely on my interaction with Gabby, then I would do so. She is friendly, affable, professionally courteous, knowledgeable and efficient. I am sure that other employees at this location are great, too, but I specifically interacted with Gabby. For starters, as far as basic customer service goes, Gabby noticed and acknowledged me mere moments after I entered the bank, so I wasn't waiting long to be served. Once I sat down with Gabby she quickly understood my request, clearly explained the time frame and what to expect, and was able to handle my request satisfactorily within a 24-hour turnaround which was slightly sooner than expected. Gabby is a real asset to this location - her smile and winning personality only further enhance her clear intellect and great customer service skills!

• C

  Chris Williams

  1.0

  Once a fan but ran into a situation not being able to withdrawal money from account even with proof of ownership and got no ETA on when funds would be available to me. Called throughout the day for updates and was hung up on multiple times. Recommend credit union these people take money faster than they give it back.

• C

  CAST NANCI

  5.0

  Excellent banking experience every time! Customer service and staff are exceptional. You can ask them a question on just about anything and they know the answer! I just learned a few days ago how to do a mobile check deposit. I appreciate how the bank clerk, Alejandro, patiently walked me through the mobile deposit. Now if I receive a check I know how to deposit right from my phone without having to travel to Downtown Hartford! This TD Bank also has two (2) ATMs in the entry and a wide open space in the lobby. Parking is available right in front of TD Bank with access to local bus transportation if you are traveling on foot. I love that at the time of this review (Wed 2/17/21) hours are now extended to 6:00 pm on Th and Fri and open 9:00 am to 1:00 pm on Saturday. Now I can have my mail and banking done within the same time frame. Thank You!

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