TD Bank Hills, New York

TD Bank Reviews

3.0 stars based on 24 reviews

Featured Comments:

• R

  Rishi R

  5.0

  Customer service reps, Lisa and Lizbeth were able to resolve a very stressful situation . I was being charged fraudulently by UFC fit in greenpoint. This was extremely stressful and I was really concerned about my account. The rest of the staff is really friendly and professional as well . I’m always greeted in a welcoming tone and bank itself is always really really clean. Great job everyone

• A

  Alex Ge

  5.0

  Mister Ever Vaca and the TD bank is the best. Mister Ever very professional and nice person. I advice this bank and this brunch in Forest Hills.

• J

  Jamie L (JL)

  5.0

  Started off confused/upset why my balance was lower and got hit by fees when I went to close the account but Diego (and the teller) was sooo amazing! I opened a business account 2 years ago and never touched it. When I went in and told them I want to close the account, the front desk (not teller) told me I had to pay since I had already withdrawn the money out and was hit with an overdraft. I was very confused and upset why I need to pay to close when I never touch the account and had the receipt of deposit. The front desk said, "Have you never opened a bank account before?!" That was very upsetting to hear, I am trying to figure out why I am paying since closing account is simply withdrawing the entire fund. So I did what she told me to do and go get a check to pay the fees. I came back with the check, went to the teller and questioned my statements again. Diego, the manger, stepped in and looked into the details of everything, explained in details what was going (rather than just telling me, pay the fees) and sorted everything out for me! I also want to thank the teller. She also looked into it. The tellers are so courteous; was observing how they interact with other customers, it was just really welcoming compare to other banks. Although my business is closed, but I will definitely open another account for next time. I might consider personal account now!

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