Teachers Federal Credit Union N Ocean Ave, Farmingville, New York

Teachers Federal Credit Union Reviews

3.7 stars based on 29 reviews

Featured Comments:

• J

  Jessica Duran

  5.0

  I was going to put 3 stars because of the wait for someone to help me for a vechicle loan.Madison from member services is the reason why I put 5 stars. Even though submitting all the docs and finalizing the loan took 2 hours.. I want to thank Madison for her patience and making the prices go smooth! She was awesome

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  Response from the owner

  Thank you for your review, Jessica. We apologize for the wait, but we are happy you were able to finalize your auto loan with ease. We are glad to know that Madison is delivering excellent member service. At Teachers we strive to deliver the best member service possible, every time. Have a great day!

• d

  demetri bouklos

  2.0

  Line 10 deep some times more only 2 tellers on, no urgency in anyone, drive through two lanes closed and their out dated ATM can’t take a deposit ‘at this time’ hope you have time to spare if your coming to this bank

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  Response from the owner

  Hello Demetri, We do apologize for your experience at our Farmingville location. Currently, we are facing staff shortages in our branches. We do hope to fill these spots in the future, which will rectify the extended wait times. Please know we review and log our member's feedback, our goal is to use this feedback and identify areas of improvement to better our member's experience. Thank you

• g

  giacomo pantaleo

  3.0

  I've been banking here at rhe Farmingville location for more than 40 years and always had a good experience. Unfortunately, I can no longer issue tis sentiment. Since TFCU has expanded and added numerous banking locations, the service has declined dramatically. A point in case that I have brought to their attention before, is a lack of tellers during the "busy" times of the day. After, say 2 p.m. to closing you need more than 2 tellers. Twice, I've waited on a line waiting for the next teller. However, the customer must have had multiple transactions, while myself and the others waited on line to a point of frustration. When I spoke to management about this, their reply was that they could not get enough personnel. Really?! That is a horrible excuse. TFCU was once a pleasant place to do your banking. It's not anymore.

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