Texas Lone Star Title N Loop, Houston, Texas

Texas Lone Star Title Reviews

4.3 stars based on 10 reviews

Featured Comments:

• c

  chris stanton

  5.0

  Fantastic service! Always on time, and great communication.

• R

  Rosario Machorro

  5.0

  Great service! Love to see that some title companies do care about all their customers!

• D

  Dub J

  1.0

  I would give this company -5 stars if I could! I have never received such bad service in my entire life, which really is saying something. Elizabeth Domino was very unprofessional and had a verbal argument with my spouse. Afterwards she tried several times to "adjust" the amount of money we were getting after closing was already signed and done. Then she had the audacity to get upset with us for questioning her. To mess with us even further because she was upset, she sat on our funds until the end of the day and sent us a email saying because it was the end of the day not only will we not be receiving our funds that day, we won't get them until after the weekend and the holiday! Very professional Ms. Domino. After closing it took approximately 1 week to receive the funds that should have been received in one day. In the end they couldn't even get that right! It took them so long to complete the wire transfer to our account we had to demand they cut us a check, go pick up said check, and deposit the funds ourselves! This company has very shady business tactics and I was left with the impression no one there knew what they were doing. I believe they are trying to scam customers and sneak in hidden fees to steal funds. They had an excuse for everything and supplied no solution. I'm sure someone from the company will read this review, give a false apology, and try to back pedal to give their side. Don't waste your time and you can save it! If you are a potential customer and read this review, you've been warned!!!

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  Response from the owner

  You have greatly exaggerated and misstated the facts. It is not Ms. Domino's fault that you did not like the terms of your cash out refinance and that your lender had to correct your CD multiple times. She did her best to explain that the law requires a waiting period before you can receive your money and your spouse was the one that didn't want to hear it. We don't make the rules and certainly won't break them for anyone no matter how much you complain or insult us.

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