The Shandon Group Devine St, Columbia, South Carolina

The Shandon Group Reviews

3.9 stars based on 60 reviews

Featured Comments:

• ע

  עידוא רוזנברג

  5.0

  An amazing service experience to work with The Shandon Group Always get personal attention As an out-of-state investor I am relaxed knowing that the assets are in good hands Not to mention Stephanie who has always been there for me on the good days and the beds on weekdays and weekends.I have never come across such a dedicated and diligent worker as Stephanie

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  Response from the owner

  Thank very much for your kind review! We love working with your team as well! Stephanie Haile Property Manager

• R

  Robin The Empress

  1.0

  The customer service at this particular company was definitely below satisfaction or simply basic standards. I called to report one of their unkept properties and the lady who I was randomly transferred to was extremely unprofessional- never properly introducing herself, speaking in pronouns of who she was going to contact (I kept having to ask her to clarify and she did with a agitated attitude). Typical rental property management- place non-considerate tenants in your neighborhood for profit and extremely low customer service. I realize it’s a Friday but handling business during business hours is definitely your job. Would never recommend for property management or suggest for a potential renter. *Update* now they are saying the don’t own the property when the rude lady just confirmed they did while in the phone with her (not even 10 minutes ago). This place has to be some type of scam business. Based on the other reviews - they actually average a collective Extremely Unprofessional.

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  Response from the owner

  I have attached our conversation just to clarify what took place. Our office has not spoken to you over the phone. I am not sure who you are calling, but it is not our office. Concerned Citizen [email protected] Property Maintenance;Lawncare Services; Please have your tenants at 1912 Dominion Drive cut their grass, it has become significantly over grown and unkept (i.e. weeds are at least 2 feet tall and possibly pollenating surrounding yards. The yard is a nuisance to look at, especially when a holiday weekend is approaching. Please advise your tenants to regularly maintain the yard and consider their neighbors. Thank you for contacting us, but we no longer manage this property. Stephanie Haile Property Manager I just spoke with someone in your office that confirmed you did. This is beyond unprofessional Ms Robin. We have also received your review. You have not called our office and spoken to anyone. We do not manage this property, nor do we have a tenant in this property. Stephanie Haile Property Manager As you can see by the emails, we have not been unprofessional.

• N

  Nisha Douglas

  1.0

  This company seems pretty prejudice if you ask me! I would give them no stars if that were an option! My mom && I walked in their building to ask about two properties. The lady up front took one look at our black skin and told us they weren’t available. She was lying those properties were available and are still available!!!!

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  Response from the owner

  Good afternoon. I apologize you feel this way. We only check out keys to units that do not have an application on. If you would like to give me the addresses, I can look and see the status of the application. Stephanie Haile Property Manager

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